Trust, Security & Contact Center
Whether you need help recovering an account, reconciling a Mobile Money transaction, reporting a gameplay bug, or exploring commercial sponsorship, our Monrovia operations team is here to assist.
🎮 Player Support & Account Help
Need help with your login, missing items, or character recovery? Contact our support desk.
Email support@lib-life.com📱 Mobile Money Billing Desk
For questions regarding MTN MoMo or Orange Money transactions and reference codes.
Email billing@lib-life.com🛡️ Security & Vulnerability Reporting
Responsible disclosure of security vulnerabilities or exploit reports to our engineering team.
Email security@lib-life.com📢 Business & Music Sponsorship
Promote your local Monrovia brand or feature your song on the in-game radio stations.
View Sponsor PackagesOffice & Operational Presence
Primary Administrative Desk:
Lib Life Interactive Simulations
Broad Street & Randall Street Junction
Monrovia, Republic of Liberia
Security Vulnerability Disclosure Program
We welcome security researchers to test our applications responsibly. If you discover a security flaw, please report it immediately to security@lib-life.com before public disclosure. We review reports within 24 hours and credit ethical researchers.
Read our machine-readable security policy at /.well-known/security.txt.